Contact our Elves
Please Note: We are experiencing a high volume of support requests at this time. Please see our FAQs BEFORE contacting us by clicking here.
Your enquiry may take 2 working days for us to reply. Therefore do check the FAQs where you can likely find your answer and not miss out on tickets.
Please check spam/junk boxes for replies as sometimes our elf mail will arrive in there instead of your inbox.
THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s21)
THE POLAR EXPRESS™ Train Ride at Wensleydale is licensed by Railevents International and is operated and managed by PNP Events Ltd, Registered in England and Wales. Company Number 11056091. VAT Number 320329051, on behalf of Wensleydale Railway PLC Company Number 04093919
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Please contact us via email for support, we are always happy to help! We’re sorry but we’re unable to provide telephone support, please use the method above.
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